Shipping and Returns
How soon will FabX ship my furniture?
We typically deliver the furniture within 7 days. In the event of any exigencies, we will proactively communicate with you on the delay and reasons for delay.
FabX will contact you 2 days prior to dispatching your furniture to ensure your ability to receive the product. In the case you require a delayed delivery beyond 7 days, please contact the team directly to schedule the same.
What are the shipping charges?
Delivery and setup is free with us. In case your premises is over the third floor and there is no service lift, we charge 700 INR to get the product to your doorstep.
What if I don’t like the furniture I purchase?
You have the right to refuse delivery of any furniture that does not meet your expectations when they arrive to your home. We offer ‘on the spot’ returns for all items.
Can I cancel my order after confirmation?
We allow product cancellations until the time of delivery (after which time it gets counted as a Return). Simply contact us on +91-7506 958 384, or email us on firstname.lastname@example.org and inform us of the product you wish to cancel, and we will do the needful. Your fully paid amount will be refunded to you. FabX does not charge any cancellation fee.
Returns are absolutely free with us. We have a ‘no questions asked’ on the spot return policy.